Terms And Conditions
PLACING AN ORDER - Orders can be placed either over the phone, e-mail or via the website by using PAYPAL.
FORMS OF PAYMENTS ACCEPTED - hopefungautoparts.com accepts payment by Paypal for oversea customers. We only accepts Cash, Bank debit card for local customers.
Please sent Money Orders to:Hope Fung Enterprises Inc.
SHIPPING - ships out products via UPS or Canada Post depending on the size of packages. We will ship out orders 1-2 business days upon placement of order.
We can ship it by COD in Canada only ($9 COD fee charge)
BACK ORDERS - Back orders will be shipped as soon as ppossible. If the items are on back order for more than a few days, we will contact the customer OR we will automatically give a full refund via Paypal. PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
RETURNS - Returns will only be accepted if we're notified within 7 days from the time the merchandise was received. Returns will only be accepted by calling ahead for authorization, only defective items are subject for return. All returns are subject to a 25% restocking fee for all returned items. All return items must be in original packaging and in new, saleable condition. There is no return policy on special order products, and parts that have already been installed cannot be returned at our discretion.
TAXES AND EXTRA CHARGES
Canadian mail order customers will be charged 5% GST on all orders.
British Columbian mail order customers, and all local or walk in customers, will be charged both 5% GST and 7% PST.
International mail order customers will NOT be charged any Canadian taxes, but will be responsible for any taxes, tariffs & duties, and brokerage charges that may be charged by the shipper. For details, contact the shipper or your local Customs office.